At Soliena, our goal is to keep our customers satisfied. If you are not happy with your purchase from, please ensure that the item meets the requirements listed below. We promise to make this as pain-free as possible. 


1. Contact us within 14 days of item receipt date. Contact us via email on

2. Item must be returned in new condition. This means, unused, unwashed, unworn.

3. There must be no apparent signs of use of makeup, perfume, deodorant, or other stains.

Refund requests for items that do not meet the requirements above will be declined.